From our initial calls to planning and implementation, we involve a team of professionals trained to identify and ensure warehouse and delivery services that meet your needs.
Once you identify a project that you want us to handle, our sales staff will help you plan your project and then assign an account manager to manage the implementation. After getting to know your unique needs, our account manager coordinates all arrangements for receiving, storage, delivery and set-up.
NDS is comprised of three primary areas– sales, operations and administration. The following summaries provide further background on each area and provide management contacts for your future reference.
Your salesperson is not only your initial contact with the company but is instrumental in the success of your projects. Your salesperson works with your account manager to ensure your projects are carried out as you outlined. In fact, NDS prides itself on making its salespeople accessible to their clients. That’s why NDS salespeople spend most of their time in our office calling on customers and consulting account managers on your projects. Our sales staff ensures personal service is a top priority at NDS and believes it will be the hallmark quality that sets NDS apart from its competition.
The operations team is comprised of team leaders, account managers and support staff and handles the implementation of all your projects. This includes managing the receiving, storage, inventory management, delivery and set-up related to your project. They also ensure we have the proper documentation, such as receiving reports, freight bills, pack slips and delivery tickets, along the way. Your account manager will become your single most important link to NDS’ service and capabilities.
Lead by principal Mark Roberts, the administration team oversees all company business and personnel. NDS resides in a spacious, well-organized headquarters and continually upgrades its information technology capabilities to streamline internal procedures. Mark and his team spend considerable time and effort on strategic planning to ensure NDS’ strong position in the warehouse and distribution industry well into the future.