Our account teams are led by managers with hands-on experience handling a wide array of projects for several different industries. They know how to avoid common mistakes, such as choosing the wrong warehouse and not following up with facility personnel.
We’ve carefully assembled a network of more than 1,400 warehouses nationwide and continually look for other high-quality facilities to meet our clients’ warehouse needs.
Our account teams understand that attention to detail matters in the distribution business. That’s why they document all aspects of your project and ensure confirmation of all items being received by the warehouse.
If something goes wrong, we’re here to resolve the situation. We are available after hours and on weekends to ensure our clients receive their goods on time or as soon as possible.
Our sales and operations personnel try to spend as much time in the office as possible, so they’re available to handle every customer situation quickly. However, we realize some business must be conducted at our clients’ offices. We have the depth and internal structure to ensure your team is properly supported at all times.
Flexibility is not a meaningless buzzword at NDS. Once we obtain the information needed to arrange your project, we’ll discuss any special requirements you may have. We understand that each job may be a little different depending on who is managing the project on-site. We also will respect your internal inventory tracking procedures and report information to you in the way you’re accustomed to receiving it. We can provide daily updates via email. Or, if you prefer to access information yourself any time of day, you may utilize SecureTrak, our web-based inventory-tracking program.
I work with Jennifer all the time and she is a delight. Always lets me know when she is going to be out of the office and handling all my crisis as quickly as possible. Jennifer always goes over and beyond the call of duty. Great employee, outstanding customer service skill, love her!
